Privacy Policy

Privacy Policy

Updated on September 16th, 2020 provides Services through webpage to you subject to this Privacy Policy and its Terms of Use. 1to1meet may change this Privacy Policy at any time. By continuing to access or use 1to1meet Services, you accept any changes or revisions to this Privacy Policy.


1. Information Available in 1to1Meet Services

1to1Meet aggregates publicly available information from public sources such as company web pages, university web pages, news pages, public social network profiles and other (“Public Information”). This Public Information is available to public directly from those sources (even without 1to1meet). 1to1meet does not verify and cannot guarantee the accuracy of this Public Information.

It is a user’s responsibility to validate and revise his own profile information in 1to1meet webpage.

2. Visibility Policy for Attendees in 1to1meet

It is the Event organiser the one that adds attendees’ details in 1to1meet and it is the event organizers’ responsibility to make their attendees (users) be aware of the visibility policy.

Once attendees are added, their contact information (e.g. emails, phone numbers) is disclosed to other attendees from the same event to help foster pre-event networking.

If an attendee does no longer want to be listed in the event, the organiser can remove the attendee from their admin site.

3. Remove Your Information from 1to1meet webpage

You have a choice to remove your information from 1to1meet by contacting us at [email protected]. After verification we will remove your information from 1to1meet. Note that since 1to1meet collects information from Internet, having information removed from 1to1meet does not mean that it is removed from its original data sources.

4. Personal Data 1to1meet Collects

1to1meet collects information that you provide in creating an account at 1to1meet. This may include information such as your name, email address, company name. We do not provide your information to any third party.

How long we retain your Personal Data depends on the type of data and the purpose for which we process the data. We will retain your Personal Information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

5. Use and Sharing of Personal Data

  • 5.1. 1to1meet may use Personal Data you provide to 1to1meet to create and maintain your account, to personalize your experience, and to send email communications relating to 1to1meet services.
  • 5.2. 1to1meet does not sell, exchange, transfer, or give this type of Personal Data to any other company without your consent.
  • 5.3. 1to1meet reserves the right to disclose Personal Data to third parties if required to do so by law, or if 1to1meet has a good faith belief that disclosure is necessary to (1) comply with legal process served on us; (2) protect and defend our rights or property; (3) act in an emergency to protect someone’s safety.
  • 5.4. 1to1meet reserves the right to transfer Personal Data to any successor in interest to the 1to1meet business.
  • 5.5. When 1to1meet uses the services of any third party via integration/API, such as video conferencing software, 1to1meet does not save any other data from users of the third party software than access token and meeting urls.

6. Children’s Privacy

1to1meet is directed to people who are at least 18 years old, and 1to1meet does not knowingly collect Personal Data from anyone under the age of 18. If You are aware that 1to1meet has collected Personal Data from someone under the age of 18, please alert 1to1meet at [email protected] and the information will be removed from our system as soon as is reasonably possible.

7. Security

We have tried our best in removing any possible security holes in our released browser extensions, but since it is hard to 100% verify software, we cannot provide 100% guarantee that 1to1meet has zero security vulnerability. 1to1meet is not responsible for any security issues caused by 1to1meet Services.


If you are attending or organizing an event in EU, you have to read the privacy policy specified in the following Sections.  If you do not agree to this policy, do not use 1to1meet.

  • 8.1. The EU General Data Protection Regulation (GDPR)

In May 2018, a new data privacy law known as the EU General Data Protection Regulation (or the “GDPR”) becomes effective. The GDPR requires 1to1meet and event organizers to provide the 1to1meet users with more information about the processing of their Personal Data.

  • 8.2. Legal grounds for processing your Personal Data

The GDPR requires us to tell you about the legal ground we’re relying on to process any Personal Data about you. The legal grounds for us processing your Personal Data include:

– you provided your consent;

– it is necessary for our contractual relationship;

– the processing is necessary for us to comply with our legal or regulatory obligations;

– and/or the processing is in our legitimate interest to fulfil our service as an event organizing and content providing platform (for example, to provide you with customer service, and to protect the security and integrity of our systems, etc.).

  • 8.3. 1to1meet as a data processor

EU data protection law makes a distinction between organizations that process Personal Data for their own purposes (known as “data controllers”) and organizations that process Personal Data on behalf of other organizations (known as “data processors”). If you have a question or complaint about how your Personal Data is handled, these should always be directed to the relevant data controller since they are the ones with primary responsibility for your Personal Data.

Where 1to1meet processes attendees’ Personal Data on behalf of Event Organizers as part of the Services, 1to1meet is a Data Processor and the Event Organizer is the Data Controller.

1to1meet merely provides an event engagement and management “tool” for Organizers; 1to1 meet is not responsible for the continued accuracy of any Personal Data provided by the Organizers. Any questions that you may have relating to your Personal Data and your rights under data protection law should therefore be directed to the event organizers as the data controller, not to 1to1meet.

We offer the ability for event organizers to email attendees directly through our platform. This functionality was built to send service-related emails specific to an organizer’s event attended by the recipient of such email. If an organizer wants to use this function, the organizer needs to secure his/her own compliant opt-in consents for the sending of such emails. 1to1meet does not do this on the organizer’s behalf.  

  • 8.4. Data Access and Data Deletion

Data protection law provides you with rights in respect of Personal Data that we hold about you, including the right to request a copy of the Personal Data, request that we rectify, restrict or delete your Personal Data, and unsubscribe from marketing communications.

1to1meet users can exercise these rights by contacting us at [email protected]. Also, should one of your attendees ask you to have 1to1meet remove that attendee’s Personal Data from the 1to1meet system, please forward the request to us at [email protected]. Please note that requests to exercise data protection rights will be handled by us on a case-by-case basis. There may be circumstances where we are not legally required to comply with your request because of the laws in your jurisdiction or because of exemptions provided for in data protection legislation.

  • 8.5. Transfers of Personal Data

We may need to transfer your Personal Data outside of the country from which it was originally provided. This may be 1to1meet or third parties (e.g. Amazon Cloud) that we work with who may be located in jurisdictions outside the EEA, Switzerland and the UK which have no data protection laws or laws that are less strict compared with those in Europe.

Whenever we transfer Personal Data outside of the EEA, Switzerland or the UK, we take legally required steps to make sure that appropriate safeguards are in place to protect your Personal Data. Such transfers will be made pursuant to the standard data protection clauses adopted by the Commission (EU Standard Contractual Clauses (Processors)).

In the event that EU authorities or courts determine that the transfer mechanism above is no longer an appropriate basis for transfers, 1to1meet and customer shall promptly take all steps reasonably necessary to demonstrate adequate protection for the Personal Data, using another approved mechanism.

  • 8.6. Data Incident Notifications

In cases over data accessed in an unauthorized manner, we will notify event organizers we determine to be most likely in contact with that individual around the time of a data incident involving the unauthorized access of that individual’s Personal Data.

Contacting 1to1meet

If you have any further questions regarding our privacy policy, please contact us at:

Email: [email protected]

Request a Demo

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Get In Touch

Contact Info

29a Crown Street,
Brentwood Essex CM12 4BA,
United Kingdom


+44 (0) 1277.800.047


[email protected]

Business Hours

Monday to Friday 09:00 – 18:00

Saturday 10:00 – 14:00

Sunday Closed